Shelton's Who To Contact

Who To Contact

Who to Contact for Tech Related Assistance

Are you not sure how and where to get help with technology or websites that you use technology to access.  Not all things are handled by the technology department. I email out periodic updates to this list but here you can always find the current list.

Item(s)

Who or where

COVID-19 Screening Robert Herron

School Messenger Notifications

Communications Specialist - Katie Diamond

Website pages

Communications Specialist - Katie Diamond

Skyward - building schedules and other building related things

Building registrars

Skyward – new staff accounts

Terrie Hedger

K12 Learning Access and Courses

Kelly Neely

Other Academic Online Sites and Clever

Glenn Shorten

IEPs online

Special Services Dept. Secretary – Amber Frye.

Staff Directory

https://staffdirectory.sheltonschools.org

Voice mail security code reset

Bob McMath

Phone Display Issue

Bob McMath

Security Camera issue

Aaron Miller

Building Security Alarm Codes Deanna Johnson

ID Badge

Bianca Martinez

Door Access Control – Badge not working

Scott Fry

Clock/Speaker Volume Level

Glenn Shorten

Student Computer and Network Accounts

Glenn Shorten

Staff Email Account or Email Groups

Glenn Shorten

SPAM or viral email

Email both Bob McMath and Glenn Shorten

Student Password Resets

https://support.sheltonschools.org/SupportManagerWeb/StudentInfo.aspx

Chromebook Help

chromebooks@sheltonschools.org

 

Most office and classroom issues related to technology equipment are best served by entering a service request at: https://support.sheltonschools.org/SupportManagerWeb/SREntry.aspx

Our list of other things to work on come from the entered service requests.  If you have something that truly only takes a short amount of time, then your Technology Building Support Coordinators might be able to lend you some assistance without a service request.  However, if it isn’ t something quick and/or they are off to work on a high importance issue they may and probably will ask you to enter a service request.

 
  • 700 S. First St., Shelton, WA 98584
  • p: 360-426-1687
  • f: 360-427-8610

The Shelton School District does not discriminate in any programs or activities on the basis of sex, race, creed, religion, color, national origin, age, veteran or military status, sexual orientation, gender expression or identity, disability, or the use of a trained dog guide or service animal and provides equal access to the Boy Scouts and other designated youth groups. The following employee has been designated to handle questions and complaints of alleged discrimination: Linda Arnold, Director of Human Resources. 360-426-1687. 700 S. 1st Street; Shelton, WA 98584. Complaint procedure can be found on this website under Board Policy #3210 (students) and #5010 (employees).

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